Privacy Policy puusy888 – Our Commitment to Protecting Malaysian Members' Data

Puusy888 ("we," "Platform") is committed to protecting the privacy of all members who use our online casino and Sports Betting platform. This Privacy Policy transparently explains how we handle your personal information — from initial collection through to final deletion — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

This Policy applies to all information collected through the puusy888 web platform at puusy888.com, our mobile application (where available), email and Live Chat communications between you and the puusy888 team, and any other services we provide to registered members in Malaysia.

Information You Provide Directly

• Account Registration: Full name, date of birth, Malaysian phone number, email address, and password (stored in encrypted form)
• Identity Verification (KYC): MyKad or passport copy, a facial photo (selfie) for verification, and proof of address if required
• Payment Information: E-wallet or bank account holder name, e-wallet account number (TNG, DuitNow, GrabPay, Boost, ShopeePay), and FPX Maybank2u or CIMB Clicks details required to process transactions
• Support Communications: Live Chat conversation records, support email content and any documents you have shared with the puusy888 team

Automatically Collected Information

• Technical Data: IP address, web browser type, operating system, device used, and screen resolution
• Usage Data: Games played, session duration, bets placed, wins and losses, in-platform navigation patterns
• Cookie Data: Login session cookies, language and region preference cookies, analytics cookies (containing no personally identifiable information)
• Location Data: Approximate location based on IP address for geographic compliance purposes — puusy888 does not use your device's GPS location

Puusy888 uses members' personal information only for legitimate and reasonable purposes directly related to the delivery of our services. The table below summarises the primary purposes for which data is used:

Puusy888 will not use your personal information for purposes other than those stated above without notifying you in advance and obtaining your consent where required by law.

Puusy888 does not sell, rent, or disclose members' personal information to third parties for their own marketing purposes without your explicit consent. However, there are certain situations where data sharing is necessary to deliver our services:

Trusted Service Providers

• Payment Processing Providers: Payment gateways handling Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX transactions — only the information necessary to process your transaction is shared
• Game Providers: Pragmatic Play, PG Soft, JILI Gaming, Evolution Gaming, and other providers receive the session data required to run games — no financial information or full identity details are shared
• KYC Services: Third-party identity verification provider that assists us in authenticating your identity documents
• Cloud Services & Infrastructure: Server hosting provider that stores your data in a secure, encrypted environment

Legally Mandated Disclosures

Puusy888 may be required to disclose your personal information to the relevant authorities when mandated by applicable Malaysian law, a valid court order, or to comply with anti-money laundering (AML) and counter-terrorism financing (CFT) requirements. In such cases, we will endeavour to notify you in advance where the law permits us to do so.

Puusy888 continuously invests in advanced security infrastructure to ensure members' personal data remains protected at all times. The following are the key security layers we have implemented:

• 256-bit TLS/SSL Encryption: All communications between your browser and the puusy888 platform are encrypted using TLS 1.3 — no data is transmitted in plain text that could be intercepted.
• Two-Factor Authentication (2FA): Members can enable 2FA for an additional layer of protection — every new login attempt requires verification via an OTP code sent to your registered phone number
• Real-Time Anti-Fraud Monitoring: Our AI system monitors for unusual activity patterns 24/7 and will block or investigate suspicious activity before it can cause any harm to your account
• Internal Access Controls: puusy888 staff only have access to member data that is necessary for carrying out their duties — a strict "minimum access" principle is enforced across our entire organisation
• Regular Security Audits: The puusy888 platform undergoes regular penetration testing and independent security audits conducted by qualified cybersecurity firms.
• Data Breach Detection: We have a clear incident response procedure in place — should a data breach occur that affects your information, we will notify you within 72 hours in line with international best practices

Puusy888 uses several types of cookies and local storage technologies to enhance your experience on our platform. Below is an explanation of each type of cookie we use:

You can manage cookies through your web browser settings — most modern browsers allow you to delete, block, or receive alerts about cookies. However, disabling essential cookies will affect your ability to securely log in to your puusy888 account. puusy888 does not use cross-site tracking technologies or targeted advertising based on your activity on other websites.

As a platform operating on global cloud infrastructure, puusy888 members' personal data may be stored or processed in data centres located outside Malaysia in certain situations — particularly in relation to backup servers, international game providers and cloud infrastructure services.

When your personal data is transferred outside Malaysia, puusy888 ensures that adequate safeguards are in place for such transfers through:

• Data transfer agreements incorporating internationally recognised standard data protection clauses
• Transfers only to countries or organisations with an equivalent level of data protection
• Full encryption of all data both in transit and at rest
• Data protection impact assessment before any new data transfer to third parties is approved

Puusy888 does not retain members' personal data for longer than is necessary for the purposes set out in this Policy or as required by applicable Malaysian law. The table below outlines the retention periods for key data categories:

Once the specified retention period has elapsed, your personal data will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-linked to your identity.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy principles we uphold, you have the following rights regarding your personal data held by puusy888:

• Right of Access: You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days
• Right to Correction: You have the right to request the correction of any inaccurate or incomplete personal data held in your puusy888 account
• Right to Deletion: You may request deletion of your personal data when it is no longer required for the purpose for which it was collected, subject to any applicable legal retention requirements
• Right to Portability: You may request your personal data in a structured, machine-readable format for the purpose of transferring it to another platform
• Right to Object: You have the right to object to the processing of your personal data for specific purposes, including direct marketing
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal

To submit any request relating to the rights listed above, contact the puusy888 Data Protection Officer via Live Chat or email at support@puusy888.com, clearly stating the nature of your request. puusy888 does not charge any fees for reasonable data rights requests.

Puusy888 strictly prohibits individuals under the age of 18 from registering or using our platform. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

All new account applicants are required to confirm that they are at least 18 years of age. Our KYC identity verification process is also designed to identify and prevent registration by underage individuals. Should puusy888 discover that personal data of an underage individual has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.

Puusy888 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements in data protection industry standards. All amendments take effect upon publication of the updated version on this page.

For material amendments that significantly change how we handle existing personal data, puusy888 will provide advance notice via registered email or in-platform notification at least 14 days before the amendment takes effect. Minor amendments that do not substantively affect your rights may take effect immediately.

If you have any questions, concerns, or requests regarding this Privacy Policy or how puusy888 handles your personal data, we encourage you to reach out to us directly. The puusy888 Data Protection Team is committed to responding to all privacy enquiries within a reasonable timeframe.

If after contacting puusy888 you remain unsatisfied with how we have handled your privacy concern, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the regulatory authority responsible for PDPA compliance in Malaysia. Further information about your rights as a puusy888 member is also available on the Terms & Conditions us.